About Zibro Heaters

Are Zibro heaters safe?

All paraffin heaters distributed in Europe must at least have the CE seal of approval. Certain countries such as France and Germany have additional safety regulations as well as the CE seal. These are assured via the NF and Tuv/GS seals of approval. For example NF/GS approved heaters are fitted with an infrared CO2 sensor to monitor air quality, and the fuel type is specified exactly. In combination with the correct fuel and instructions for use, these seals of approval have led to flue less paraffin heaters being regarded these days as a safe, flexible and frequently economical form of heating.

Who are Toyotomi?

Toyotomi own the Zibro brand. They are a Japanese manufacturer and have been making paraffin heaters since the war and are widely regarded as the best manufacturer of paraffin heaters by the retail trade. In 2012 Ecor Pro joined forces with Toyotomi in Europe to help design some Toyotomi units & sell Zibro heaters in Europe representing the Toyotomi brand. More can be learned here.

What does NF/GS mean?

The NF/GS seal for flue less (mobile) paraffin heaters is described in the norm NF – D 35.300 issued by AFNOR and the subsequently updated directive NF 128. Adherence to the various safety regulations is monitored both by the renowned French inspection institute LNE (Laboratoire National des Essais) and EUROVENT – CERTITA in Paris. Paraffin heaters compliant with the NF/GS requirements are permitted to carry the specific seal of approval. In addition, the exact specifications that the fuel must meet are described in a French legal decree (Arrêté 25-06-2010). If a fuel meets the product specification set by this norm, it is suitable for all makes of heater because the EUROVENT-CERTITA / LNE adheres to this norm when issuing its NF/GS seal for heaters. As well as having the correct fuel specification, it is important that the product is measured out correctly and that the logistical process guarantees the quality until delivery to the consumer, without the risk of contamination by water or other harmful substances.

Why does room need ventilation?

Mobile Zibro paraffin heaters work by ‘open combustion’, which means they draw the oxygen required for combustion from the room where they are located. It is therefore always essential to ensure good ventilation and to adhere to the manufacturer’s indications regarding the minimum space volume in which the heater should be used. The new generation of fuels are virtually free of sulphur and aromatic hydrocarbons to guarantee high quality combustion. However, one should always ensure normal ventilation and a supply of fresh air when using flue-less heaters of this type.

How do I change the wick on a wick Zibro heater?

The indications on how and when to change the wick will vary, depending on the make of paraffin heater. You should therefore first read the instructions or indications on the website of the relevant product. In general, heaters with wicks are more sensitive to variations in the quality of the fuel that is used. This comes about because the wick material (partly cotton, felt or fibreglass) can become blocked; the upper edge then gets hard and the wick eventually needs changing. There are no exact guidelines regarding the life of a wick ( 1 to 3 seasons is usual, providing the fuel is compliant with European directives on viscosity and sulphur, benzene and aromatic hydrocarbon content). Most notably, the ‘cheaper’ paraffin types sold at petrol stations frequently fail to comply with the aforesaid directives, and are more likely to be contaminated with harmful substances, leading to excessive wear of (components of) the heater.

Will it make a smell?

The Zibro paraffin heater will always briefly give off some odour (1 – 2 minutes) on igniting and extinguishing it. This is because the heater is not yet up to temperature or, conversely, because some unburned gases are released after extinguishing. The use of odourless paraffin (defined as having a maximum aromatic hydrocarbon content of 1% m/m) has now reduced the traditional ‘odour problems’ of paraffin heaters to a minimum. With Premium Heating Liquids thee will be little but probably no smell during operation.We recommend “Caldo Premium” paraffin which is widely available from Garden centres, DIY stores, hardware shops and online. Laser heaters produce less smell than double burning wickDouble burning has less smell over single wick.It should be stressed that the smell is only apparent at the initial stages and when perhaps switching off the Zibro heater.

Where can I get the fuel?

We recommend Caldo Premium paraffin which is available on line, in DIY stores, garden centers and hardware shops.

Can I use it on a boat?

Strictly speaking no but this takes into consideration that the boat is moving and there is a danger of the unit tipping over (note all units have a tip over safety feature). If tipped slightly this may trigger so the Zibro Heater must be flat.

Can I use in the fireplace?

Usually yes but if the Zibro Heater has a CO2 sensor there may be a difficulty. The CO2 will concentrate around the heater switching it off if there is not a circulation of air. Also a lack of oxygen or poor ventilation will give poor burning on wick fires. Always use in well ventilated areas.

Why buy a Laser?

Laser heaters use an electric fan to distribute heat.There is a more even temperature around the room.Laser heaters are often more fuel efficient

Why buy a Wick?

Wick Zibro Heaters are battery powered so need no main electricity to operate.Ideal where there is no power supply is available and localised heating is needed.

What size unit is right for my home?

Everything will depend on the size of the room and what its being used for.A small room will not need a large heater.Every Zibro Heater has a power rating and a guide on the coverage that heater should cope with in normal circumstances.

Do they need servicing?

Like a gas heating system they need servicing once per 1-3 years.Electronic models will indicate this on the control panel.In that case, contact us and we will arrange collection and service and redelivery to you (not included in warranty).

What does the warranty cover?

All parts except for the consumable parts like fuel, burner mats and wicks. Please read the full terms here

How long do they last for?

All Zibro Heaters have a fairly basic design that means especially the wick units can last over 20 years with proper care.The more complicated the unit the more that can go wrong in time.A normal heater that is looked after should last 7 years or more.

How long do they last for?

All Zibro Heaters have a fairly basic design that means especially the wick units can last over 20 years with proper care.The more complicated the unit the more that can go wrong in time.A normal heater that is looked after should last 7 years or more.

About Your Order

What are the delivery charges for orders from the Online Shop?

All orders are shipped to UK Mainland,Ireland, Jersey, Guernsey, Republic of Ireland & Northern Ireland free of charge.

Which payment methods are accepted in the Online Shop?

We use Paypal to clear all major credit card payments or Paypal itself.

How long will delivery take?

Delivery is usually next working day in mainland UK if order received before 12pm else following working day. Remote location can take up to 3 days.

How secure is shopping in the Online Shop? Is my data protected?

No credit car details are kept on our system for security reasons.Cards are processed by the secure Paypal system.Even your address details are held for limited period to process orders & ensure product is in guarantee.

What exactly happens after ordering?

As soon as you place the order the goods will picked from our Huddersfield warehouse.If goods or out of stock there we will deliver from our European warehouse in Holland.

Do I receive an invoice for my order?

Yes.When the order is confirmed as sent by our warehouse we will issue the invoice.At that time you will know its on the way.

Can I track my order?

Yes. You can control your own account and see progress of your order here

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Call US - UK 0191 289 7485